Award honours property wizards customer service

August 28, 2012 | Media Statement

Perth-based buyer’s agency Property Wizards has been honoured with an award that pays tribute to its exceptional customer service in helping investors snare superior properties.

First-class feedback from clients has seen the agency presented with a Gold Australian Customer Service Award for 2012.

Australian Customer Service Awards managing director Ian Lowe said Property Wizards well and truly hit the mark in delivering outstanding service.

“These awards are reserved for the best-of-the-best – companies that offer customer service that is up there with world best practice – and the feedback from those who’ve hired Property Wizards to buy them a home or investment was incredibly positive,” he said.

“Distinguishing features pointed out by buyers were that the Property Wizards team went the extra distance to find them better investments and returns than they expected, searched a high numbers of properties to find a perfect fit, and saved them money time and stress by offering advice on the ideal investment options for their needs.”

Property Wizards managing director Liz Sterzel said the accolade was linked to the agency’s determination to make buyers’ dollars work harder for them in a changing, complex market.

“We are thrilled to be acknowledged in the customer service arena in what has been a challenging time for property in WA and believe our recipe for success is our focus on helping clients uncover and buy outstanding properties that help them fast-track their wealth-creation,” she said.

“The recent market has made property investment trickier than ever – there’s been a fine line between missing out on a great property and making a disastrous mistake – so it’s been an honour to help those forward-thinking investors successfully navigate the territory.”

Property Wizards works with local, interstate and overseas buyers seeking to buy property in the greater Perth metropolitan area.