Privacy Policy

Privacy Policy

Introduction This policy governs the collection, use, storage, and disclosure of personal information by Property Wizards Pty Ltd atf The Streets Ahead Unit Trust ABN 61 772 441 085 (Property Wizards). It also outlines how users can access their information and the measures taken to protect it. This policy is in compliance with the Australian Privacy Principles (APPs).

Information Collection Property Wizards will not sell, share, or rent personal information to others in ways different from what is disclosed in this statement. Property Wizards collects information directly, from referrers, and/or at several different points on our website.

Visitors to our website are not required to provide personal information. If you request information from us, we ask for contact information such as your name, telephone, and email address. This information is used for responding to your query.

When you subscribe to our regular information offer, we may send you regular information. You may unsubscribe at any time by emailing us.

When you are interested in our service or become a client, we request more detailed information to provide the service to you. This information may also be used for billing purposes, purposes you have authorised, any other purpose for which you would reasonably expect your personal information to be used by Property Wizards, or other lawful purposes.

Cookies Property Wizards’ website may track user access sessions using cookies, without your specific knowledge or participation, by automated means in the course of your use of Property Wizards’ network. Cookies are a web browser technology that may be used by Property Wizards to improve your experience of using its website, but are not used to record any personal information. You may disable cookies in your web browser at the cost of some possible loss of functionality in your use of the Property Wizards website.

Sensitive Information Property Wizards will not collect information revealing your racial or ethnic origin, political opinions, religious or philosophical beliefs, trade-union membership, or details of health, disability, or sexual activity or orientation, unless compelled to do so by law.

Disclosure of Personal Information Your personal information may be disclosed in the following circumstances:

• To authorised officers of Property Wizards and their agents for the purpose of providing your services, for billing, or credit collection purposes;
• Under compulsion of law, for example, if a warrant or court order is received;
• To lessen or prevent a serious and imminent threat to an individual’s life or health;
• To you or with your consent; or
• For any other lawful purpose authorised under the Australian Privacy Principles.

Otherwise, Property Wizards will use its reasonable endeavours to avoid the disclosure of your personal information, save that aggregated demographic information may be disclosed so long as the information is unable to identify you or any other individual.

Cross-Border Disclosure Your personal information may be stored overseas, including on cloud services such as Microsoft OneDrive. Microsoft complies with international data protection standards, including ISO/IEC 27001 and the GDPR, which provide protections comparable to the APPs.

Access to Personal Information You can contact Property Wizards to request a copy of your personal information by emailing our Privacy Officer. You may also email this address to change the information we hold about you.

Fees for Access to Personal Information No fee will be levied for access to information described above.

Refusal of Access Access to your personal information may be refused if:

• Providing access would pose a serious and imminent threat to the life or health of a person;
• Providing access would create an unreasonable impact on the privacy of others;
• The request is frivolous and vexatious;
• Denial of access is authorised or required by law; or
• For any other reason authorised by the Australian Privacy Principles.

Data Quality Property Wizards will use its reasonable endeavours to ensure the accuracy and quality of the information collected about you. Should personal information that you know Property Wizards has collected about you change, it is your responsibility to bring the changes to Property Wizards’ attention which you may do by email to the Privacy Officer.

Links This website contains links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by this website.

Data Security Property Wizards will endeavour to keep your personal information as secure as reasonably possible. Data stored in the cloud, including Microsoft OneDrive, is protected by robust security measures and compliance with international standards.

Data Breach Notification In the event of a data breach that is likely to result in serious harm to you, Property Wizards will notify you and the Office of the Australian Information Commissioner (OAIC) in accordance with the Notifiable Data Breaches (NDB) scheme under the Privacy Act 1988.

Complaints Handling Policy If you would like to make a complaint to Property Wizards, please email us.

Amendments to Privacy Policy Property Wizards may amend the terms applying to the use of your personal information at any time and will publish the revised policy on its website.