Perth property buyers need look no further than WA’s most awarded buyers agents to save them time and money buying properties that outperform the market, according to the Australian Customer Service Awards judges comments in the awarding of  a Gold Australian Customer Service Award for 2012.

Perth-based buyer’s agency Property Wizards was again honoured with an award that pays tribute to its exceptional customer service in helping investors snare superior properties.

Australian Customer Service Awards managing director Ian Lowe said Property Wizards well and truly hit the mark in delivering outstanding service.

“These awards are reserved for the best-of-the-best – companies that offer customer service that is up there with world best practice – and the feedback from those who’ve hired Property Wizards to buy them a home or investment was incredibly positive,” he said. 

“Distinguishing features pointed out by buyers were that the Property Wizards team went the extra distance to find them better investments and returns than they expected, searched a high numbers of properties to find a perfect fit, and saved them money time and stress by offering advice on the ideal investment options for their needs.”

Property Wizards managing director Liz Sterzel said the accolade was linked to the agency’s determination to make buyers’ dollars work harder for them in a changing, complex market.

“We are thrilled to be acknowledged in the customer service arena in what has been a challenging time for property in WA and believe our recipe for success is our focus on helping clients uncover and buy outstanding properties that help them fast-track their wealth-creation,” she said. 

“The recent market has made property investment trickier than ever – there’s been a fine line between missing out on a great property and making a disastrous mistake – so it’s been an honour to help those forward-thinking investors successfully navigate the territory.”

Here are just a few of the comments provided by Property Wizards customers as part of the Australian Customer Service Awards assessment process:

Great service every step of the way with every staff member I dealt with.

From the word go Property Wizards exceeded my expectations, they found us a suitable property quickly and we were signing an O&A in no time at all.

When my property was found many negotiations were made for defects found on the builders inspection report. These negotiations resulted in money credited to me which was unexpected. Property Wizards negotiation skills paid for their fee in money saved.

We went in to see Property Wizards about getting a portfolio of houses. Once we had listened to their presentation we changed our mind and went with their advice. In doing so we saved $24,000.

Property Wizards works with local, interstate and overseas buyers seeking to buy property in the greater Perth metropolitan area.

To experience the world class Property Wizards service for yourself call (08) 9381 7450.  Or request a FREE Starter Pack at

Read the full article here: Property Wizards make customer service magic